
Serif and Sans Service Agreement
By clicking “I agree” and providing your digital signature below, you acknowledge and agree to the following terms and conditions:
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Quotes and Pricing
A quote will be provided upfront; however, all prices are subject to change based on final design selections. Once you approve your quote, that is the suite we will move forward with. Any changes to suite components after quote approval may result in additional charges and timeline adjustments. -
Design Revisions
The design process includes up to ten (10) rounds of revisions. Any additional revision beyond the tenth will incur a $50 design fee per round. Once the final invitation proof is approved by the client via email, no further changes can be made under any circumstances. Any updates or corrections requested after approval will require a full reprint at the client’s expense. -
Assembly and Mailing
Serif and Sans offers full invitation assembly as an optional service. Mailing services are not provided. The client is solely responsible for mailing all invitations. -
Mailing and Shipping Disclaimer
While Serif and Sans will take all reasonable steps to ensure safe mailing or shipping, we are not responsible for the handling by USPS, FedEx, UPS, or other carriers. -
Postage Estimates
An approximate postage cost will be provided for each invitation suite; however, final postage requirements are determined after the suite is printed and weighed at the post office. Serif and Sans is not responsible for changes in postage costs due to weight or USPS rate changes. -
Project Schedule and Deadlines
A schedule will be provided at the start of the project outlining proof delivery, time allocated for edits, and the date by which final approval is required. Delays by the client in meeting these deadlines may affect the overall timeline or intended mail date. -
Proof Accuracy and Color Disclaimer
Digital proofs may appear differently on screen than in print. We recommend requesting physical samples when color accuracy is a concern. Clients understand and accept the risk of visual differences. -
Client Responsibility for Final Proof Approval
While Serif and Sans will carefully review all designs before printing, the final responsibility for catching errors rests with the client. Once final approval is given via email, no changes can be made, and the client will be responsible for any associated reprint costs. -
Use of External Artists or Calligraphers
On occasion, third-party artists or calligraphers may be commissioned for specific elements. The client agrees to comply with those artists’ terms and contracts, which may differ from this agreement. -
Material Availability and Supply Chain Delays
Serif and Sans will make every effort to work within the limitations of available paper, envelopes, ribbon, and other materials. However, we are not responsible for delays or changes due to stock outages, paper shortages, or other supply chain issues. -
Consultations
The first phone consultation is complimentary. Any additional consultations requested beyond the first will be billed at $50 per session.
Digital Signature:
By clicking "I agree," you affirm that you have read, understood, and accept the above terms.